Build lifelong customer relationships across your dealership.
Contact Management is a comprehensive, web-based CRM system for your entire dealership. Built into your Retail Management System, it accesses your single name file. Updates to customer information are changed consistently, so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying of data. Detailed reports let you see what tasks have been completed, which are still pending, and other recommendations for contacting your customers. Certified by over 30 OEMs for lead integration and reporting, Contact Management can receive and report on internet leads to your OEM without disrupting your business.
Benefits of Contact Management
- Single point of entry for all data that flows to the Retail Management System.
- Always have the most up-to-date customer information throughout your system.
- Effectively manage and enforce your sales process using the DigiSales™ mobile app.
- Achieve better CSI with results-based scheduling.
- Access your CRM anytime, anywhere, on any device with an Internet connection.